Q&A

How can we help you?

Our Products

What is ZedBrick?

ZedBrick is a family online store specialising in the sale of mini collectible figurines compatible with the big brand. We offer a wide range of unique and high-quality figurines to complete your constructions and collections.

Are the figurines official products?

No, the figurines we offer are not official products or licensed. These are so-called "custom" products and are not subject to licensing regulations.

They are compatible with the big brand and manufactured by third parties to offer unique and original designs.

Where are your figurines made?

Our figurines are made by craftsmen and specialised manufacturers around the world. We make sure that each figurine meets high quality standards.

Our Shop

How can I place an order?

To place an order, simply browse our online catalogue, add the desired figurines to your cart and follow the secure payment process.

What are the delivery times?

Delivery times vary depending on your location. In general, orders are shipped 4 to 6 working days after the confirmation of your order. You will receive a confirmation email with a tracking number once your order has been shipped.

Can I return a figurine if I am not satisfied?

Yes, we offer a 30-day return policy. If you are not satisfied with your purchase, you can return the figurine in its original condition for an exchange or refund. Please consult our return policy for more details.

Practical Information

How can I contact you?

Do you have a question about our website? No problem, our customer relations team is here for that.

Whether you are a recurring customer or discover our shop, our team will be happy to answer your questions.

For a faster response contact us via the live chat at the bottom left of your page:



Ou remplissez le formulaire ci dessous ou envoyez nous un mail a : contact@zedbrick.com 

Do you have a loyalty program?

ZedBrick - BrickPoints Rewards

Earn BrickPoints to benefit of discounts and special offers. Joining the reward program is simple and completely free. Register today for a special welcome offer or log in to your account to earn BrickPoints.

There are many ways to earn points. Just buy on our site, refer a friend, follow us on social networks, and more. The more you spend, the greater the reward.

How do I use my BrickPoints?

May I propose ideas for figurines?

We love receiving suggestions from our customers! If you have an idea of a figurine that you would like to see, do not hesitate to send us your suggestions via our contact form or by email.